Hotel Operational Protocols

The Crescent & Basin Park Hotels

Hotel Operational Protocols
July 19, 2021

Hotel Operational Protocols
There has been a dramatic increase in the daily number of new Covid-19 cases and hospitalizations in the state of Arkansas and Carroll County. In light of these numbers and recognizing their role as a leader in providing responsible travel to Eureka Springs, the 1886 Crescent Hotel and Spa and Basin Park Hotel have announced the return of Covid protocols to both hotels. These are effective Monday, July 19.

The following protocols are now in place:
Mask and sanitation stations have been re-installed at the hotel entranceways as well as Covid warning signs.

Masks are required indoors for:
Managers and Supervisors
Employees in high contact areas:

Front Desk and Bellman
Ghost Tour Guides
Resort Hosts
Shuttle Drivers
Masks will be required for guests in the following areas:

Any indoor area that has ten or more gatherings for more than 15 minutes
Both hotel lobby spaces will be sanitized nightly by our security team.

Hotels will be restricted to overnight guests and those headed to the outlets (restaurants, spa, ghost tours, Frisco Sporting Club).

No tram tours Beginning Monday into the Crescent
No Public Restrooms

Included in your Resort Pass

The daily resort fee includes: Resort Pass, daily programs, Downtown parking (Su – F), Wi-Fi access, outdoor swimming pool, back porch game room,  as well as complimentary shuttle service to go between properties.

Daily Activities

Click here for more info!



Register here.


Shuttle Service

Friday-Saturday 7AM-11PM

Sunday – Thursday 8 am – 10 PM

Hotel to Hotel


Address for Downtown Parking

101 N Main Street


Special Deal!

La Cena – Italian Family Dinner

4-8 PM  (Thu – Monday)

Enjoy your first glass of wine

$5 (regular $8)

Show your server you Resort Pass

Buy One  GIANT Hank for $50

Get a second  Giant Hank FREE

Register Here!

Register for WiFi and the following items included in your Resort Pass!

*WiFi $4.95 Per Day*

*Fee will be wavied when form filled out below*

Room Number:*

Hours Of Operation


Front Desk (Extension: 0) 

24/7- Call Anytime

 Breakfast (Extension: 108) 

     Dine In & Room Service

8 am – 11 am

Sky Bar Gourmet Pizza (Extension: 400)

Dine in and Room Delivery  11 AM-11 PM

Le Cena in the Crystal Dining Room (Extension: 108)

Family Italian Fare and Gourmet Pizza

 Thursday-Monday 5 PM-9 PM

Reservations Recommended for Dine in.

Top of the Crest 

A snack, Frozen Drinks or Dessert while watching the Sunset

Daily 5 PM-9 PM


 Friday & Saturday 5 PM- 9PM

Crescent Vending


Back Porch Game Room


Frisco Sporting Club

Daily 5 PM – 9 PM

Outdoor Concert Series 

Friday & Saturday 7 PM-9 PM

New Moon Spa & Salon (Extension: 105)

Sunday through Thursday 9 AM -6:00 PM

Friday and Saturday 9 AM-7:00 PM


Outdoor Swimming Pool

Daily 8AM – 8 PM

Hot Tub

Reservations Required 9AM-6PM (Ext 105)

9 AM – 10 PM

Shuttle Service 

Daily 7 AM- 11 PM

Hotel to Hotel

Crescent Ghost Tours


Daily Activities



Click here.


Eureka Springs is fortunate to have mild weather and many Wide Open Spaces.  Our Activities program takes advantage of our natural state that surrounds us with outdoor adventures while pairing that with on-property fun and relaxing activities through the spa.

RESERVATIONS are Encouraged for on-property activities

Frisco Sporting Club

The Frisco Sporting Club is a fun new attraction that guests of any age can enjoy! !  Offering corn hole and hatchet throwing and much more!

Open Daily for Guests to enjoy!

Hatchet Throwing is available Sun-Thurs 5-7 PM Fri & Sat 6-9 PM

 $5 Unlimited Throws! Reserve your Spot here: 


Red Ryder Shooting Range is open Fri & Sat 5-6 PM

$5 for 25 Rounds! Reserve your Spot here:


New Moon Relaxation

A great way to make your day

Relaxing in the New Moon Spa.

We welcome you to the Garden level with a Cup of Nu Java or an Aveda comforting tea.

All hotel guests are invited to enjoy the New Moon Spa relaxation spaces from 4-7 PM daily.  Hot Pool, InfraRed Sauna, Spa Living Room, Hot Tub and Spa Lawn

Resort activities include access to the Fitness room with Peloton Bikes and a Woodway Treadmill and classes often include nature walks, Yoga classes and historic hikes

See all activities

List of services in the spa:

Contact us at 479-253-2879 or email us at