Hotel Operational Protocols

The Crescent & Basin Park Hotels

Hotel Operational Protocols
July 19, 2021

Hotel Operational Protocols
There has been a dramatic increase in the daily number of new Covid-19 cases and hospitalizations in the state of Arkansas and Carroll County. In light of these numbers and recognizing their role as a leader in providing responsible travel to Eureka Springs, the 1886 Crescent Hotel and Spa and Basin Park Hotel have announced the return of Covid protocols to both hotels. These are effective Monday, July 19.

The following protocols are now in place:
Mask and sanitation stations have been re-installed at the hotel entranceways as well as Covid warning signs.

Masks are required indoors for:
Managers and Supervisors
Employees in high contact areas:

Front Desk and Bellman
Spa
Ghost Tour Guides
Resort Hosts
Shuttle Drivers
Masks will be required for guests in the following areas:

Spa
Shuttle
Morgue
Any indoor area that has ten or more gatherings for more than 15 minutes
Both hotel lobby spaces will be sanitized nightly by our security team.

Hotels will be restricted to overnight guests and those headed to the outlets (restaurants, spa, ghost tours, Frisco Sporting Club).

No tram tours Beginning Monday into the Crescent
No Public Restrooms